Your feedback responses

All of your feedback responses can be found in the “Feedback” tab within your Portals.co control panel.

The “Feedback” tab can be found on the left-hand side of the page, when logged into Portals.co:

If you have more than one widget, you may easily switch between widgets using the drop-down menu found in the top-left of the feedback table:

Single-question

Single-question responses appear within the feedback responses table. For responses over 30 characters long, the response will become clickable, and a new popup will open to show the full text response.

AI-Powered

AI-Powered responses may follow a Q&A format. For AI-Powered dialogues, the feedback responses table will display a “View dialogue” button. Clicking this button will display the Q&A-style dialogue:

Downloading the feedback

At the top-right of the feedback table, the “Export” button can be clicked to immediately download a .csv file of all feedback for the selected widget:

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Contextualizing the AI

Single-question widgets

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